Shipping & Returns
Shipping Information
Orders ship within 3-5 working days, pending product availability and credit card verification.
You will receive a shipment confirmation email with tracking information once your order has shipped. If you do not receive a shipping confirmation email within 3 business days, please contact hello@noon.world.
NOON is not held responsible for shipping carrier delays or for lost or stolen packages.
International Orders
NOON currently ships to the United States, Canada, and select EU/UK countries (Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom).
Domestic & International Shipping
NOON offers free shipping on all orders within the United States for orders over $90 USD, and free shipping on international orders over $125 USD. Within each region we offer economy and express methods.
USA Domestic shipping methods:
Economy: 4-6 business days
Economy Express: 2-3 business days
Customers who purchase an expedited shipping option before 1pm EST on a business day will have their order shipped the same day. Expedited orders placed after 1pm EST will be shipped the following business day.
International shipments are estimated to take 5-15 business days.
Customs, Duties and Taxes
Duties and taxes may be imposed on your order at the point of delivery or after it has been delivered. If you're unsure about if any, or how much duty is required on your order, please contact your local customs office for more information.
Returns Policy
There are no returns on NOON products at this time. If our products arrive damaged during shipping, please contact us within 10 days at hello@noon.world with documented photos of the damaged item, and we will be happy to send a free replacement at our discretion.
Refund and Satisfaction Policy
We are committed to ensuring your satisfaction with our products. If you are not fully satisfied with your purchase, please reach out to us within 10 days of your purchase date. We’ll be happy to assist you with a refund. Please contact our customer support team at hello@noon.world, including your order or receipt details.
Exchange Policy
We do not offer exchanges on NOON products at this time
Subscription Policy
Our Subscription Program offers flexible delivery options and recurring benefits. By enrolling in the Subscription Program, you agree to the terms and conditions outlined below:
1. Benefits and Modifications
Subscribers can choose delivery frequency and enjoy exclusive discounts on eligible products. NOON reserves the right to change subscription benefits at any time, including discount amounts and eligibility criteria. All changes apply to future orders, including active subscriptions.
2. Automatic Order Creation and Notifications
Upon enrollment, you’ll receive a confirmation of your subscription and initial order. Subsequent orders will be automatically created based on your chosen delivery schedule. You will receive advance notification of each shipment with details on your order, shipping date, and last modification date.
3. Subscription Eligibility
Only products marked as eligible for subscription are available under this program. Subscriptions remain valid while supplies last. Benefits are exclusive to the subscriber and are non-transferable without NOON’s authorization.
4. Pricing, Payment, and Renewal
Subscription pricing is based on the product's price at the time of order processing. Charges for each order will include the product price, applicable taxes, shipping, and handling fees. Subscriptions will continue until canceled. You may cancel any time by accessing your account on our website under My Account – Orders – Subscription.
5. Returns and Cancellations
All returns are subject to NOON's Return Policy. NOON may, at its discretion, terminate subscriptions at any time without notice.
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